Terms of Service

1. The service

LAIKCC configures shared access to tools: you choose a model series (C Series, G Series or GMN Series), a service tier, a sharing option and the number of slots, and we price it and issue a quote. A pool seat is held for you when the quote is issued; accepting the quote turns it into the order’s unpaid hold, and once payment succeeds, operations help bind your first device and the service is activated.

Activation usually takes 1–30 minutes and is handled during service hours, 09:00–21:00 daily (Hong Kong time); for payments made outside service hours it moves to the start of the next service hours. We do not promise instant activation, and we do not guarantee that third-party services, features or policies will not change.

2. Accounts

Invite codes are issued after review of a request submitted on the home page or the sign-up page. Registration is completed with the invite code; no separate email verification is needed. Use a real email that can receive mail and keep your credentials safe; one account can hold at most 3 active sessions.

On team plans the account owner buys, renews and manages members; members join by invitation and cannot place orders or change tiers.

3. Quotes, orders and payment

After you submit a configuration we price it during service hours and issue a quote, which can be accepted within its validity period as shown on the quote. Accepting creates the order, which must be paid within the hold time shown on the order page; unpaid orders then close automatically and the seat is released.

Payment is made through the Airwallex checkout by Alipay / WeChat Pay QR or card. We do not store card details, do not auto-debit and do not retry failed payments.

4. Service period

Each period is one month: from 12:00 (Hong Kong time) on the anchor day to 12:00 on the anchor day of the next month, back to back. A first period shorter than a month is prorated by day, as shown on your quote.

For individual plans the anchor day is the billing day of the assigned pool account; team plans follow the organisation billing day; enterprise customers follow the enterprise billing day. The service period is counted as set out here and does not shift with the activation time.

5. Renewals and changes

Once active you can renew from the order page. From 7 days before the service end we send a reminder every day at 10:00 until you renew.

To change the tier, the sharing option or the number of slots, contact operations, who will arrange it; the effective time is as confirmed by operations.

6. Service end

Each period’s service end is 24 hours before the billing period ends — 12:00 (Hong Kong time) on the day before the next anchor day. If the renewal is not paid by then, service stops at the service end, devices are unbound and the slot returns to stock.

After the service end, continuing needs a new order. A slot is assigned from current stock; we do not promise the original pool account, and history does not transfer.

Enterprise customers pay by enterprise bill. It is issued 15 days before the service end, and funds must arrive by 24:00 on the fifth working day before the service end (weekends and Hong Kong public holidays excluded). Lateness is judged by the time the bank credits the payment; if funds have not arrived in time, service stops at the service end.

Where a payment arrives after the order hold time or after the service end, it is handled as shown on the order page and under the Refund Policy (final wording subject to legal sign-off).

7. Devices and sharing

Dedicated plans: one account holds one slot and up to 3 devices. Shared, team and procurement plans: one device per slot, at most 3 slots per account. Binding and unbinding devices is done by operations; contact support@laik.cc.

Co-rider information is shown masked (first character of the name, masked email, join date); contact details, devices and usage are never shown.

8. Acceptable use

You may not resell, rent or share slots, abuse or disrupt the service, or claim any official partnership, authorisation or agency with a third-party provider. If you do, we may suspend or end the service without refund for active periods.

9. Limitation of liability

To the extent permitted by law, we are not liable for losses caused by changes, outages or policy updates of third-party services; our total liability is limited to the amount you actually paid for the order concerned.

10. Changes and governing law

We may update these terms and will give advance notice of material changes by email or in-app notice. These terms are governed by the laws of the Hong Kong SAR.