FAQ
Frequently asked questions
Public notes about registration, orders, configuration, activation, and service boundaries.
What does Laik AI provide?
Laik AI is an enterprise service for managed AI Code / Max access configuration and support. We complete setup and provide support without directly handing out third-party account passwords.
How do I see service options and pricing?
Service options and pricing are shown after sign-in. Register with an official invite code or sign in to view available options.
How does activation work?
After payment is confirmed, submit your configuration details and contact support. Activation is handled manually during UTC+8 10:00-24:00 and usually takes 1-30 minutes.
How is payment handled?
Standard purchases use Airwallex hosted checkout. Orders are confirmed only after payment is verified.
Do you offer custom or enterprise plans?
Yes. Use the inquiry form to describe your needs. An inquiry is not a purchase; our team follows up with a recommendation and quote.
What is the refund policy?
Refund requests are submitted to support and reviewed manually. Eligible amounts are calculated under the refund policy based on the remaining unserved days.
Service boundaries
- Not an official authorization or account transfer from a third-party provider
- We do not directly provide account passwords
- No promises of unlimited use, ban prevention, or API proxying
Pre-sales
Pre-sales contact
微信
Laik AI